NO FEES UNTIL YOU COLLECT
GROVER LAW FIRM
You paid into your long-term disability insurance for years, sometimes decades, trusting that it would be there when you needed it most. Then the day came. You were injured or became seriously ill, your doctor confirmed you could not work, and you submitted your claim. And the insurer denied it.
Long-term disability denials are more common than most people realize. Insurance companies routinely delay, reduce, or terminate benefits, leaving seriously injured and ill Albertans without the income replacement they were promised and that they need. Grover Law Firm helps Albertans fight back against wrongful LTD denials and recover the benefits they are owed.
Call Grover Law Firm today at (403) 253-1029 for a free consultation. Serious personal injuries deserve serious legal representation.
What Is Long-Term Disability Insurance?
Long-term disability (LTD) insurance is a form of income replacement coverage designed to provide financial support when an injury or illness prevents you from working for an extended period. It is most commonly obtained through an employer-sponsored group benefits plan, though individual policies are also available.
LTD benefits typically begin after a qualifying elimination period, usually 90 to 120 days after the onset of disability, during which short-term disability benefits or sick leave may apply. Once LTD benefits commence, they generally replace a percentage of the claimant’s pre-disability income, commonly between 60 and 70 percent, for the duration of the disability up to a specified maximum age or benefit period.
Most LTD policies contain two distinct definitions of disability that shift over time. During the initial benefit period, typically the first two years, disability is defined as the inability to perform the essential duties of your own occupation. After that period, the definition changes to an inability to perform any occupation for which you are reasonably qualified by education, training, or experience. This shift, known as the “own occupation” to “any occupation” transition, is one of the most common trigger points for benefit termination.
Why Long-Term Disability Claims Are Denied in Alberta
Insurance companies deny or terminate LTD claims for a wide range of reasons, not all of which are legitimate. Common grounds cited by insurers include:
- The claimant does not meet the policy’s definition of disability
- Insufficient medical documentation to support the claimed functional limitations
- The claimant failed to comply with treatment recommendations or attend required medical examinations
- The disability is attributed to a pre-existing condition that may be excluded under the policy
- The claimant has reached the “any occupation” transition and the insurer concludes they can perform some form of alternative work
- Surveillance evidence that the insurer claims is inconsistent with the reported disability
- Administrative errors or incomplete forms at the time of application
- The claimant returned to work, even briefly or in a limited capacity, and the insurer uses this to terminate benefits
In many cases, these denials are wrong. Medical conditions are mischaracterized. Functional limitations are minimized. Policy language is misapplied. Grover Law Firm reviews every aspect of a denial to identify the grounds for appeal or litigation and build the strongest possible case for our clients.
If you’ve been seriously hurt, don’t wait, contact Grover Law Firm now.
What You Need to Know About LTD Claims and Your Legal Rights in Alberta
Long-term disability insurance contracts are governed by provincial contract law in Alberta. When an insurer wrongfully denies or terminates benefits, the claimant has the right to pursue a civil claim for breach of contract. This is separate from, and often more effective than, the internal appeal process offered by the insurer.
Key legal principles that apply to Alberta LTD disputes include:
- Duty of good faith: Insurance companies in Alberta owe their policyholders a duty of good faith. This means they must deal with claims fairly, investigate thoroughly, and not place their own financial interests above the legitimate interests of the insured. A breach of this duty can give rise to damages beyond the value of the unpaid benefits — including aggravated and punitive damages in serious cases.
- Limitation periods: Alberta’s Limitations Act generally provides a two-year window to commence a civil claim from the date the insurer denied or terminated benefits, or from the date the claimant knew or ought to have known they had a claim. Some policies contain shorter contractual limitation periods. Acting promptly is essential.
- Standard of proof: In a civil LTD claim, the claimant must establish on a balance of probabilities that they meet the policy definition of disability. Medical evidence, functional capacity evaluations, and vocational assessments are all tools used to meet this standard.
- Policy interpretation: Courts in Alberta interpret ambiguous policy language in favour of the insured. Where a policy term has more than one reasonable meaning, the interpretation that favours the claimant applies.
Grover Law Firm understands the technical legal landscape of LTD disputes and knows how to deploy these principles effectively on behalf of our clients.
Conditions That Commonly Give Rise to Long-Term Disability Claims
LTD claims arise from a wide range of physical and psychological conditions. Insurers are most likely to dispute claims involving conditions that are difficult to objectively measure, including:
- Chronic pain conditions, including fibromyalgia and complex regional pain syndrome
- Traumatic brain injuries and post-concussion syndrome
- Spinal cord injuries and serious back or neck conditions
- Mental health conditions, including major depression, anxiety disorders, and PTSD
- Autoimmune diseases and chronic fatigue syndrome
- Cardiovascular conditions that limit physical capacity
- Neurological conditions, including multiple sclerosis and Parkinson’s disease
- Cancer and the lasting effects of cancer treatment
Invisible or subjective conditions, particularly chronic pain and mental health diagnoses, are disproportionately targeted by insurers seeking grounds to deny or terminate benefits. Grover Law Firm has experience presenting these conditions effectively and challenging the insurer’s characterization of them.
The LTD Claims Process: From Application to Litigation
Understanding the stages of an LTD dispute helps clients know what to expect and why legal involvement at each stage matters.
Application and initial assessment: Once a claim is submitted, the insurer reviews the medical evidence and applies the policy definition of disability. This stage often involves requests for additional documentation, independent medical examinations (IMEs) arranged by the insurer, and surveillance.
Internal appeal: Most group LTD policies include an internal appeal process following a denial. While this step is sometimes required before litigation, internal appeals are decided by the same insurer that issued the denial, and the outcome frequently mirrors the original decision. Legal representation at the appeal stage strengthens the record and preserves arguments for litigation.
Civil litigation: Where the internal appeal is unsuccessful, or where the denial is so clearly wrong that litigation is the most direct path forward, a civil claim for breach of contract can be filed in the Alberta Court of King’s Bench. Litigation involves production of documents, examinations for discovery, expert evidence, and ultimately a trial or negotiated settlement.
Most LTD disputes are resolved through negotiated settlement before trial. Grover Law Firm pursues settlements that reflect not just the value of unpaid past benefits, but also the commuted value of future benefits and, where appropriate, additional damages for bad faith conduct.
You deserve experienced legal guidance. Let’s talk today. Call Grover Law Firm at (403) 253-1029.
What Compensation Can You Recover in an LTD Dispute?
A successful LTD claim can result in recovery of several categories of compensation:
- Past benefits: The full amount of LTD benefits wrongfully withheld from the date of denial or termination
- Future benefits: In litigation, courts can award ongoing monthly benefits or a lump-sum payment representing the commuted value of future benefits to which the claimant is entitled
- Prejudgment interest: Interest on the unpaid benefits from the date they became payable
- Aggravated damages: Compensation for the mental distress caused by the insurer’s bad faith conduct in handling the claim
- Punitive damages: In cases of particularly egregious insurer behaviour, courts may award punitive damages to denounce and deter the conduct
- Costs: Where a claimant is successful in litigation, the court may award legal costs against the insurer
Why Grover Law Firm for Your Alberta Long-Term Disability Case
Grover Law Firm has spent over 20 years representing Albertans whose injuries and illnesses have changed their lives. We understand that a wrongful LTD denial is not just a financial problem — it is a profound breach of trust that compounds an already devastating situation.
We know how insurance companies evaluate and dispute claims, how they use independent medical examinations and surveillance, and how to challenge their tactics effectively. We work on a contingency fee basis, meaning there are no legal fees unless we recover compensation for you.
We serve clients throughout Alberta, including Calgary, Edmonton, Red Deer, and surrounding communities. Remote and virtual consultations are available for clients anywhere in the province.
Frequently Asked Questions About Long-Term Disability Claims in Alberta
My LTD claim was denied. What should I do first?
Do not simply accept the denial. Review the denial letter carefully and note the reasons given. Preserve all documentation related to your claim. Contact Grover Law Firm before responding to the insurer or engaging in the internal appeal process, early legal involvement ensures that you do not inadvertently harm your position.
My benefits were approved but then terminated after two years. Is that legal?
This is the “own occupation” to “any occupation” transition, one of the most common and contested points in LTD disputes. The insurer may legitimately apply a stricter definition of disability after the initial period, but many terminations at this stage are wrongful. Grover Law Firm can review your policy and the insurer’s rationale to determine whether the termination was justified.
The insurer sent me to an independent medical examiner who said I can work. What can I do?
Independent medical examinations arranged by insurers are conducted by physicians chosen and paid by the insurer, and their conclusions often favour the insurer’s position. Grover Law Firm can challenge the methodology and conclusions of an IME and present contrary evidence from your own treating physicians and independent experts.
How long will an LTD lawsuit take?
The timeline varies depending on the complexity of the case, the volume of medical evidence, and whether the matter settles or proceeds to trial. Many LTD disputes are resolved within one to three years. Grover Law Firm keeps clients informed throughout the process and works to achieve timely, fair outcomes.
Can I claim LTD benefits and also pursue a personal injury claim?
Yes, in many situations. If your disability arose from an accident caused by another party — such as a motor vehicle collision — you may have both an LTD claim against your insurer and a personal injury claim against the at-fault party. These claims operate in parallel, though certain recoveries may be subject to coordination or repayment obligations. Grover Law Firm can advise you on how to manage both claims strategically.
Take the First Step Today
Being denied the benefits you paid for, at the moment you need them most, is one of the most stressful experiences an injured or ill person can face. Grover Law Firm is here to stand between you and the insurer, fight for the benefits you are owed, and ensure that your injury is taken seriously.
Your injury is serious. Your recovery should be, too. Call Grover Law Firm today for a free consultation, and let’s talk about what comes next.
Call Grover Law Firm now at (403) 253-1029. Free consultations. No fees unless we recover for you.
FREE CASE REVIEW
Case
results
The Process
CONTACT GROVER LAW
FOCUS ON HEALING AND LET US GET TO WORK
RECEIVE COMPENSATION AND PEACE OF MIND
If you or someone you love has been injured in an accident, Contact us today.